Be our next
Director of Client Services
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Why You'll Love Working Here

Remote Flexibility
: Work from anywhere, with a team that values balance and productivity.
Competitive Salary: Receive compensation that reflects your skills and experience.
Growth and Development: Opportunities to grow are endless, with support for your professional development.

Role Overview
As the Head of Delivery at Brand Butter, you'll lead our team of project and account managers, overseeing the successful delivery of marketing projects from conception through to completion. Your primary focus will be to enhance our delivery framework, ensuring it's both robust and agile to meet the ever-evolving needs of our clients. You'll work closely with all departments to drive improvements, champion best practices, and ensure our projects are delivered on time, within budget, and to the highest quality standards.

***NOTE: This is a remote contractor role

Key Responsibilities
Oversee the delivery team, providing leadership, direction, and support to project and account managers.

Develop and refine the project delivery process to enhance efficiency, quality, and client satisfaction.

Monitor project progress, identifying and mitigating risks, and ensuring smooth and timely delivery of all projects.

Foster a culture of continuous improvement, encouraging the team to identify and implement process enhancements.

Collaborate with senior management to align the delivery process with the company's strategic goals.

Ensure the delivery team is equipped with the tools and skills required to excel in their roles, identifying training and development opportunities.

Report on delivery performance metrics, providing insights and recommendations to senior management.

d implement strategies to enhance efficiency and productivity within the team.


What We’re Looking For
Proven Experience
: At least 3 years of management experience in a digital agency setting.

Digital Savvy: A good understanding of digital marketing landscapes, including influencer marketing and creator marketplaces, with an ability to guide projects in these areas effectively.

Strong Organizational Skills: Exceptional ability to manage multiple projects simultaneously while maintaining attention to detail.

Process Improvements: Ability to drive process improvements and efficiently manage multiple projects simultaneously.

Excellent Communication: Strong verbal and written communication skills, capable of working with diverse teams and managing stakeholder expectations.

Problem-Solving Mindset: Ability to navigate challenges, think critically, and provide solutions in a fast-paced environment.

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